- Terms & Conditions
Terms & Conditions
In case of the wig defected, customer must take a photo of the wig as a proof in order to proceed with a replacement. Without a photo, there will be no replacement will be made. Returned defects products will be inspected thoroughly. Exchangeable or refundable policy is void if the products show any sign of used.
Goods received within 7 days are returnable and exchangeable. The first day of grace period starts from the day of the products arrived in the hand of customers. Shipping will be bear by us.
If you wish to exchange the product that is not defected, due to personal preference, the wig must be returned within 7 days in original packaging (no sign of usage). However, the returned shipping fees are borne by customers. The replacement wig of the same value will be sent out, after the returned wig is inspected and replacement is approved on our sole discretion. The shipping fee for replacement wig is also borne to customers.
Return & Exchange Policy
A few notes we would like to highlight to you if you wanted to proceed with the exchange wig.
- The condition of the wigs must be new, nicely packaged, using the original packaging.
- The wig is unused and clean.
If you would like to return the product, the shipping fee will be beared by you.
Please email us at firstname.lastname@example.org to proceed with the return and exchange.